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OUR SERVICES

IT Project Delivery CLIENT-CENTRIC APPROACH

STEP01

SOLUTION DESIGN

Our expert Genies work with you on the different stages of solution design including wire-frames, requirements gathering, documentation, use cases, and test cases. We will make sure to understand your business and product needs in details and provide expert suggestions and innovative ideas to help you succeed. We then document the complete.

Business requirements, workflows, and any related information in a Product Development Plan, to ensure the development process is accurate and efficient.

  • Buisness needs analysis
  • Product detailed analysis
  • Product development plan

STEP02

STAFFING & RESOURCE MANAGEMENT

The Genies will manage the different resources for the project on your behalf, to ensure you get the right outcome without the hassle of dealing with different functions involved in the project life cycle. We usually start with assigning or hiring your development lead. This person will help create the product prototype or provide the product validation if needed, and proceed to hire and manage the full staff needed for your project.

  • Assign/hire development leads
  • Produce product prototype
  • Conduct product validation
  • Expand hiring to full operation needs level

STEP03

PROJECT MANAGEMENT

Our highly qualified project managers will manage the product development process throughout. These Genies ensure a study of all project risk factors and proper communication ahead of time. We strive to minimize and eliminate risk factors through working closely in collaboration with you, our client.

  • Management the project development process
  • Manage the programming team and resources
  • Provide Issue Track and Risk Management

STEP04

ACCOUNT MANAGEMENT

Our experienced Client Service Genies have over 10 years of experience in managing client accounts.

We stand ready to provide our clients with service around the clock, in multiple time zones, and multiple languages.

  • Ongoing customer service
  • Multiple time zone support
  • Multilingual support

Every step in the process has been refined over the years, and is guaranteed to provide you the optimal combination of cost, speed, and quality